How Press Contact Works at 84bd Support
If someone requests a report, interview, or brand information, this 84bd Support page is usually used; a reply arrives within 1 business day after the initial message, and a quick follow-up goes from the Dhaka team if needed.
The media team keeps media contact information, Help Center links, and documents together so you don't have to search separate emails.
Press Contact
Direct contact for press releases, interviews, and feature requests
- Response time: 1 business day
- Working Basis: Dhaka Office
- Contact Type: Email and Callback
Media Resources
Press Kit, Brand Asset, and Executive Bio are arranged together
- Logo File
- Screenshot Set
- Short Bio
General Help
Separate help for account, login, and site navigation questions
- Support Ticket
- Live Guide
- FAQ Link
Who 84bd Help Center They usually receive quick responses and Payment Information There are separate notes about bKash, Nagad, and Rocket on the page
84bd Contact for Press Requests
If you want accurate information before publication, this section should be viewed first; the press team responds quickly to short questions, and for large requests they provide information in two steps.
Direct Email
A dedicated inbox is used for news, interviews, or feature inquiries
Putting the project name in the subject line makes it easier to
Callback Time
Callbacks are faster from 10 am to 6 pm
Follow-ups are sent based on Dhaka time
If you state your work type in the first message, the 84bd Contact Team can quickly route media requests to the right place, and if you need screenshots, logos, or brand notes, it's better to request them separately.
What’s in Media Resources
For good coverage, three things are needed first: Press Kit, Brand Asset, and Executive Bio; these three are gathered here.
Press Kit
Short Bio, Screenshots, and Key Information are available in one file
Brand Asset
Logo, Banner, and clear visual files for media use
Executive Bio
If background for any interview is needed, information can be taken from the short bio
The materials here match a continuous record of information submitted since 2014, so it's easy to verify before coverage.
General Contact and Help
For non-media questions, there is a separate path; if there are account, login, or payment issues, the general contact team helps.
Help Desk
Basic technical questions, sign-in problems, and page navigation help here
Payment Support
General notes about bKash, Nagad, and Rocket; many users in Dhaka use these three
If you have questions related to the 84bd App, login screen issues can also be reported here; a short note will help the team point you in the right direction.
Three common questions about media
What to Send Before Coverage?
Specify report type, publication time, and required information; this helps the 84bd Support team provide the correct files quickly.
How long does it take to get a
General requests take 1 business day; in urgent cases the Dhaka Team handles as a priority.
Where can brand images be found?
A clean file is kept in the press kit and brand asset section, and 62,650 review-based feedback is also visible in a separate note.
Those who previously log in to 84bd and view the help page will get quick answers; if 84bd Support is needed, open this page first.